Account Representative - Brokerage

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Position Summary:
Penske's Brokerage division is looking for an Account Representative to become part of an excellent team. This is a
great opportunity for an individual who is self-motivated, has strong analytical and computer skills, strong
attention to detail and is enthusiastic to work in a customer-centric environment. This position coordinates all processes
and functions of load planning and freight movement.

Available Shifts:
1st Shift: Thursday through Sunday 7am to 5pm or Monday through Friday 8am to 5pm

Major Responsibilities:
• Process customer orders, plan & optimize shipments into loads, tender freight to third-party carriers
• Update Transportation Management System/Mercury Gate with current shipment information.
• Provide detailed instruction to various customers & associates from other shifts by phone and e-mail
• Provide visibility to management and the customer by tracking, process over-sight, auditing, researching and
troubleshooting operational issues or functions.
• Complete daily logs and trackers
• Handle rate negotiations with carriers on a spot rate basis
• Identify cost savings opportunities for the customer
• Coordinates with carriers to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and
delivery, and recovering loads when necessary
• Provides load exception investigation and reporting
• Weighs alternative financial decisions before taking action
• Other projects and tasks as assigned by supervisor

Qualifications
• Bachelor's Degree in Business or Supply Chain Management preferred
• Two (2) plus years of experience in Transportation/Supply Chain preferred
• Ability to manage multiple tasks and prioritize time sensitive situations in a fast paced environment
• Excellent problem solving and analytical skills
• Advanced desktop computer skills including Microsoft Excel and Outlook required
• Strong customer focus
• Ability to develop and maintain professional working relationships with customers as well as Penske associates
• Ability to adapt in a dynamic environment
• Strong organizational skills
• Strong written and verbal communication skills
• Must be able to learn and regularly operate various computer systems across different platforms
• Ability to work First and Second Shift as needed. Flexibility with scheduling required.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske
employment application, submit to a background investigation (to include past employment, education, and criminal
history) and drug screening are required.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain
information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently
required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to
occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and
the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South
America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading
companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation,
warehousing and freight management. Visit ****to learn more.

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