Starbucks Closing Call Center, Outsourcing the Jobs

Starbucks is closing down a Seattle call center and outsourcing the jobs to Nashville’s Sitel. The 130 employees of the call center will lose their jobs later this year. According to Starbucks, they are outsourcing the jobs because a call center vendor is better equipped to handle the high volume of calls. The calls will be handled from a Sitel location in Albuquerque.

High volume of calls? They sell coffee and ceramic mugs, some danishes and the occasional CD. For this, you need a call center?

Career Connect (From our other career blogs):

Employment News (Sponsored by EmploymentSpectator)
Job Search Advice from the CEO of TransportationCrossing (Sponsored by aharrisonbarnes.com)
Layoff News (Sponsored by LayOffWatch)

Testimonial of the Week

I was facing the seven-year itch at my previous workplace. Thanks to EmploymentCrossing, I'm committed to a fantastic sales job in downtown Manhattan.

Joseph L New York, NY

+ Read More Testimonial

Only TransportationCrossing consolidates every job it can find in the domain and puts all of the job listings it locates in one place.

We have more jobs than any other job board.
We list jobs you will not find elsewhere that are hidden in small regional publications and employer websites
We collect jobs from more than 4,429,376 websites and post them on our site.
We are private, and therefore far fewer people are applying for the jobs on our site than are applying for those on public job boards.