Cell Therapy Scheduling and Logistics Specialist I

Profile

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

Juno Therapeutics, a **MEMBERS ONLY**SIGN UP NOW***., is a clinical-stage company developing novel cellular immunotherapies based on two distinct and complementary platforms – Chimeric Antigen Receptors (CARs) and T Cell Receptors (TCRs) technologies. Our goal is to revolutionize medicine by re-engaging the body’s immune system to treat cancer. Juno Therapeutics is a clinical-stage company developing novel cellular immunotherapies based on two distinct and complementary platforms – Chimeric Antigen Receptors (CARs) and T Cell Receptors (TCRs) technologies. Our goal is to revolutionize medicine by re-engaging the body’s immune system to treat cancer.

Learn more about Bristol-Myers Squibb's CAR T team and hear what they have to say about the amazing work they’re doing in the world of medicine here: ****
Cell Therapy Patient Experience Organization at Bristol-Myers Squibb

We are creating the industry defining Cell Therapy Patient Experience, for our patients, caregivers, providers and partners, second to none. If you love creating new things and leading an industry, then this is the place for you.

Cell Therapy is at the epicenter of personalized medicine. Every medicine we make is made for one person and we keep the patient’s experience, via their healthcare provider, at the center of our thinking every step of the way. From the minute they are enrolled in a clinical trial or will be prescribed our therapies, to when we work with apheresis partners who take their blood, to when we receive their cells, through our manufacturing processes, and ultimately when they receive the medicine, we made for them via their healthcare provider.

Summary:

The scope of the Cell Therapy Scheduling and Logistics Specialist I/II will be to support the Cell Therapy Patient Experience team schedule deliver exceptional global customer service and logistics support for Bristol-Myers Squibb's Cell Therapy products. The Cell Therapy Scheduling and Logistics Specialist I will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of our autologous cellular immunotherapy products. This position will be required to work a late afternoon shift from 9 AM to 6 PM.

Primary Responsibilities:

• Coordinate with cell collection centers, cell therapy manufacturing sites, cell administration sites, and third-party logistics partners to create and maintain patient schedules within the process constraints

• Input and maintain data related to patient schedules within Juno’s scheduling system

• Proactively monitor the collection, delivery, transportation, and manufacturing activities for patient treatments as they move through the vein to vein process

• Troubleshoots and develop plans of action for expected & unanticipated logistical issues during the transport of Juno products

• Resolve customer issues in a timely manner

• Liaise/collaborate with apheresis operations, clinical operations, medical directors, commercial, quality, and third-party logistics partners to resolve issues

• Work closely with Research and Process Development in coordinating healthy donor collection activities

• Author and implement procedures and work instructions related to departmental functions

• Support and manage high volume of calls and e-mails

• Comply with applicable SOP’s and FDA regulations to maintain data integrity

Requirements:


Bachelor’s degree in a related discipline - new college graduates are encouraged to apply

Exceptional customer service, communication, and organization skills

Collaborates effectively with multiple individuals in a cross-functional, team- oriented environment

Excellent problem-resolution skills

Ability to multi-task and make decisions in a fast-paced, high-volume environment

Strong system skills

Ability to learn, retain and apply large amounts of product, procedure, policy and system information

Flexibility in responding to change or business needs

Ability to accommodate non-traditional work schedules

Excellent attendance and punctuality


WORKING CONDITIONS (US Only):


While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment

Moderate noise (i.e. business office with computers, phone, and printers, light traffic).

Ability to sit at a computer terminal for an extended period of time.


This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.

Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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