Service Delivery Driver

Profile

What will my day look like?
As a Driver, you will be part of a busy branch team, delivering and collecting hire vehicles to keep customers mobile whilst their own vehicle is repaired.
As the only face-to-face meeting our customers' have with us, we will be looking for you to make sure you continue the great experience they have had with your colleagues by phone already. It is the little things that will make a difference; a warm, friendly approach, taking the time to explain the vehicle controls and the hire documents or answering queries in a helpful and positive way.
Most of our hire vehicles are less than 12 months old, so we expect you to treat them as you would your own. You will have an eye for detail, checking vehicles for damage before and after handover and be happy to clean and valet them before you leave a vehicle with a new customer.
A successful Driver:
Has a solid, stable work history;Is confident in their ability to provide a first-class customer experience to those they meet;Enjoys being part of a close-knit team and is keen to help their colleagues with a positive, can-do approach to work;Is a confident, courteous driver with good knowledge of the local area;Ideally has some previous driving experience in their career, especially if they have used a 'Transit' sized car transporter (or larger) or are IAM / emergency services trained. As a Driver, you can expect:
A flexible contract to help you balance your work and home life (most of our Drivers work around 45 hours per week);Access to our workplace pension scheme;Staff discounts package (including mobile phones, motoring products and gym membership);An enjoyable working environment where you can make some great friends,A proven induction-training plan to help you get to grips with how we do things, with help from experienced colleagues and on-going support from your manager. What else?
In time, you may have the opportunity to help in the branch office, answering phone calls and updating customer records. For those who are interested and show the right approach, this often the first step in moving on in your career with us into a Customer Service Agent role.Finally, our fleet has a huge variety of vehicles; how many other roles give you the opportunity to drive everything from a family hatchback, to a 4x4, or a luxury saloon or sports car on a daily basis? We even have one or two supercars! What Next?
Here at Auxillis, customers are at the centre of everything we do so if you think you've got what it takes to be a great addition to one of our branch teams, what are you waiting for?

Company info

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