Supply amp Logistics Coordinator

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Job Information
Shell
Supply & Logistics Coordinator
in
Krakow
Poland
, Poland
Job Family Group:
Commercial and Retail
Worker Type:
Regular
Posting Start Date:
Business unit:
Experience Level:
Early Careers
Job Description:
If you have a passion for logistics/transport management and customer service, with a problem-solving mindset, the Supply & Logistics Coordinator role presents an exciting opportunity. Working within the ever-evolving energy industry, you will be part of a team dealing with global responsibilities, adapting to unique customer requirements while staying abreast of any changes in the external (logistics) environment.
Where You Fit In
The Customer Operations team is responsible for efficiently delivering the portfolio of products within the Shell Catalysts & Technologies (SC&T) business worldwide. SC&T ships 200 M lbs globally each year and handles 300-500 orders/year.
We approach our work by ensuring brilliant basics of our work, being fundamentally digital and an agile organization. We also ensure that the customer experience we deliver are segmented according to their needs.
You will need to liaise with many internal stakeholders within the regions as well as external stakeholders (customers, third parties, etc.) in multiple international markets. Driving continuous improvement, coordinating/sharing best practices across regional SBO teams, and working towards improving the E2E sales and customer experience and logistics delivery.
What is the Role
The Supply & Logistics Coordinators are critical to the success of SC&T business and in delivering upon the organization’s growth ambitions. You will be providing superior customer service throughout the E2E sales cycle: from inputting initial quotations to final delivery of product, billing and invoicing. This requires coordination of both internal (regional managers in the regions) and external (customers, third parties) stakeholders in multiple markets. Furthermore, you will be responsible for real-time troubleshooting/problem solving, acting as the first point of contact.
What We Need from You
International shipping / logistics related experience is required. Strong Import/Export knowledge and experience and documentation, not limited to:
Good communication in English is a must
Transport documents such as:
SDS, Certificate of Analysis, Certificate of Origin, Customs Invoice,Packing lists, SAP invoice, CMR’s/ Bills of lading and Letters ofCredit
​Good knowledge of SAP required, specifically the following modules:
Purchasing; Sales & Distributions; PCA Reports. Skilled level in MicrosoftOffice and Adobe
Excellent communication skills, ability to work individually, or as part of a team and build robust relationships with stakeholders, customers, and third parties.
Strong ability to prioritize multiple competing objectives and meet tight/demanding deadlines
Being oriented to the details
Strongproblem-solvingskills and confidence to make decisions
In this fast-paced exciting and challenging role, you will need to rely on your ability to make quick/timely decisions, trust your instincts, and be creative with your solution-based ideas in order to successfully meet the tight and demanding deadlines.
Establish and maintain close working relationships with regional sales associates and regional SBO teams
Unpredictable workload; must adapt to sudden shifts in workload demand and delegate responsibilities effectively to staff for business continuity
Keeping up with changes to SAP functionality
Industry knowledge: heightened security issues in transportation industry, customs organisations and refinery operationsandtrade and compliance
Ability to work effectively independentlyor aspart of a team
Passion to learn the Shell Catalysts & Technologies business
Extra information:
Working hours: 2nd shift
(from 12 PM to 20:30)
place of work: Krakow
Full-time job
Hybrid work
DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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