Dispatcher Woodland CA

Profile

Description
Do you have excellent data entry skills with great accuracy? Do you have a strong ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications? Do you have excellent interpersonal skills? If so, we want to hear from YOU!
For nearly a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us!
General Purpose and Scope of Position:
Coordinates product shipments and transfers between branches and distribution center as well as assisting in all aspects of customer service including product selection, order processing and inventory management.
Key Skills and Abilities Include:
Must be able to read, analyze, and interpret written procedures and reports.
Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.
Must be able to deal effectively with different personalities.
Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to sit at a desk or computer terminal to perform writing, and keying/typing information.
Key Personal Attributes Include:
High school graduate or equivalent.
Fluent in English, both verbal and written. Bilingual preferred, not mandatory.
Good communication skills on the telephone, two-way radio and with the general public.
Must possess good computer skills including knowledge of MS office.
Must possess good mathematical skills.
Strong customer service orientation required, including the ability to effectively respond to telephone calls and customer inquiries.
Must have strong organizational skills with the ability to prioritize multiple assignments.
Specific Responsibilities and Key Deliverables Include:
Process calls from our salesmen, customers and other branch locations for orders of materials.
Take orders, process and prepare for pickup or delivery. Complete in an accurate and timely matter to ensure satisfactory billing.
Coordinate shipments of various products with trucking companies.
Coordinate transfers of products between branches and main site.
Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads.
Inventory tracking and control.
Operate truck scale and complete weight tags, bills of lading and hazardous materials shipping papers.
Answer telephone and computer inquiries about product orders.
Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the public.
Conduct physical inventory counts of products stored in warehouses and bulk storage areas.
Calculate total quantities of products by weight and/or volumetric measurements.
Performs receptionist duties as needed by responding to calls and visitors in a professional manner.
Process incoming and outgoing mail, order and maintain office supplies, maintain computer and other hard and soft filing systems.
Operate truck scales and complete weight tags and shipping papers.
Use standard office equipment; Fax machines, postage machines, copier machines, etc.
Provide backup and assistance to other dispatchers and/or receptionist, answering phones.
Extended hours and flexible schedules a requirement during the busy season.
Compensation and Benefits:
Competitive hourly wage (to be determined based on experience and other factors)
Benefits package (medical, dental, vision, 401k, Employee Assistance Program, vacation, sick time, life insurance, more); Pension Plan, 401k match up to 3%
Drug-Free Workplace
If you are currently a Wilbur-Ellis employee, please notify your Manager prior to applying for this position. Thank you!
COMPANY CULTURE
Wilbur-Ellis is a company you can be proud to call your employer
Wilbur-Ellis markets and distributes agricultural products, animal feed, and specialty chemicals and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.
Wilbur-Ellis is for and about people
Wilbur-Ellis has enjoyed over ninety-three years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.
Wilbur-Ellis invests in the industry's best workforce
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Category
Dispatchers, Except Police, Fire, and Ambulance
Education
High School or Equivalent
Job type
Full time
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