Customs Brokerage Manager

Profile

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Company Profile:
To serve the surging demands of our customers worldwide, Noatum Logistics is enhancing our global supply chain capabilities. Join our growing team of professionals as we strengthen and expand our core international supply chain services. We are a growing global logistics company with exciting career opportunities in international forwarding, supply chain management, technology, business development, and many other areas. With operations in Europe, Asia, North Africa, North America, and South America, Noatum Logistics provides you significant opportunities to enhance your career. As you gain experience, develop new skills, and take on greater responsibilities, Noatum Logistics offers you the opportunity to grow with us.



Along with our global network partners, we provide services in and between all major international trade lanes. With the support of our thousands of logistics professionals, this infrastructure can deliver seamless end-to-end supply chain solutions around the world. We firmly believe we have the best talent in the industry working on our accounts. Noatum Logistics employees understand that customer service is our top priority and our service is at its best when built on a relationship of trust and a thorough understanding of our customers' business.



To learn more about Noatum Logistics: ****

Job Description:
Develops a thorough understanding of clients' key business objectives, shipping requirements and freight movement patterns. Ensures client satisfaction through workload coordination and prioritization of support resources to plan and schedule the appropriate modes of transportation based on daily client shipping needs. Manages to key internal and client facing metrics and defines strategies for continuous improvement.



Duties and Responsibilities

• Oversee Customs Brokerage Team. Responsible for administration and guidance on U.S. customs regulations, processes, and company policies for the region's import department, including performance metrics.

• Assists with classification of merchandise, harmonized tariff research, binding rulings, protests, and duty rates as needed.

• Assists with other government agency clearances.

• Maintains recordkeeping standards according to U.S. customs regulations.

• Prepares and submits documents to U.S. Customs as well as other government agencies in accordance with company policy.

• Supervises the timely and accurate processing of ABI statements.

• Assists in setting up new customs brokerage accounts to ensure all system functionality is completed for ultimate compliance and processing efficiencies.

• Maintains a high level of communication, both written and verbal, with clients and U.S. Customs.

• Supports the sales process to secure new business as well as maintain/grow our current base of accounts. Looks for opportunities to increase market share by offering enhanced compliance services.

• Audit of regional files to ensure compliance with company and regulatory policies.

• Provide regional support on post entry processing.

• Ensures that all direct reports receive training in import procedures.

• Provides management oversight/employee supervision in a multiple branch/employee environment.

Job Requirements:
• College degree in business, transportation, logistics or equivalent combination of experience and education.

• 5-7 years of experience in U.S. customs brokerage or related experience in international trade, import operations, customs brokerage and U.S. customs law.

• 3-5 years of demonstrated leadership and management skills.

• U.S. Customs Broker License.

• Knowledge in U.S. customs and international trade, with a basic understanding of customs valuation, classification, compliance/audit and trade programs.

• Strong customer relations ability with analytical and technical skills that can be utilized to produce creative ideas and solutions.

• Effective verbal, written and interpersonal communication skills.

• Client service orientation, initiative, responsiveness.

• Team oriented and comfortable in either a leadership or team leader role.

• Demonstrated organizational and management experience, including process improvement techniques.

• Demonstrated analytical, business planning and problem-solving skills, including ability to develop trend analyses and build baseline of information with respect to the clients' activity.

• Ability to present client business review information through on-site meetings and formal presentations.

• Working knowledge of PC and business applications (including Microsoft Office).

Company info

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