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Job Details

Route Manager - Military Veterans

Location
Rochester, NY, United States

Posted on
May 28, 2023

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As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.u003cbru003eu003cbru003e**I. Job Summary**u003cbru003eu003cbru003eThis role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all frontline employees. Spends the majority of the day in the field with frontline employees.u003cbru003eu003cbru003e**II. Essential Duties and Responsibilities**u003cbru003eu003cbru003eOnboardingu003cbru003eu003cbru003e Ensuring new frontline employees have tools, instruction, and feedback for successful daily dutiesu003cbru003eu003cbru003e Meet with new frontline employees daily to ensure consistent communication and support of onboardingu003cbru003eu003cbru003eDevelopingu003cbru003eu003cbru003e Provide timely and consistent touchpoints with frontline employeesu003cbru003eu003cbru003e Regular review of best practices to enhance daily performanceu003cbru003eu003cbru003e Focus on understanding and progress of frontline employee career goalsu003cbru003eu003cbru003eCoachingu003cbru003eu003cbru003e Identify and address improvement opportunities and collaborate with frontline employees to ensure continued successu003cbru003eu003cbru003e Actively practice and seek feedback on coaching conversations.u003cbru003eu003cbru003eMentoringu003cbru003eu003cbru003e Lead by example to ensure safety practices are paramount with each employeeu003cbru003eu003cbru003e Teaching and developing an understanding of the WM Wayu003cbru003eu003cbru003ePerformance Managementu003cbru003eu003cbru003e Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retrainingu003cbru003eu003cbru003e Documents and maintains records required by regulatory agencies such as the Department of Transportationu003cbru003eu003cbru003eReviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate. Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.u003cbru003eu003cbru003e**III. Qualifications**u003cbru003eu003cbru003eThe requirements listed below are representative of the qualifications necessary to perform the job.u003cbru003eu003cbru003eA. Education and Experienceu003cbru003eu003cbru003eEducation: Associates Degree (accredited), High School Diploma (accredited) and two (2) years of relevant work experience.u003cbru003eu003cbru003eExperience: No experience or successful completion of the WM Route Manager Trainee program requiredu003cbru003eu003cbru003eDesired: Minimum of two (2) years of leadership experienceu003cbru003eu003cbru003eExperience managing CDL drivers is a plusu003cbru003eu003cbru003eB. Certificates, Licenses, Registrations or Other Requirementu003cbru003eu003cbru003e Valid driver's licenseu003cbru003eu003cbru003e CDL is a plusu003cbru003eu003cbru003e Proficient with Microsoft Word, Excel, Outlooku003cbru003eu003cbru003e**IV. Work Environment**u003cbru003eu003cbru003eListed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.u003cbru003eu003cbru003eRequired to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;u003cbru003eu003cbru003eRequired to exert physical effort in handling objects less than 50 pounds rarely;u003cbru003eu003cbru003eRequired to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;u003cbru003eu003cbru003eRequired to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the work day;u003cbru003eu003cbru003eNormal setting for this job is: office setting and/or landfill/outdoor.u003cbru003eu003cbru003e**Benefits**u003cbru003eu003cbru003eAt WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.u003cbru003eu003cbru003eIf this sounds like the opportunity that you have been looking for, please click Apply.u003cbru003eu003cbru003eEqual Opportunity Employer: Minority/Female/Disability/Veteranu003cbru003eu003cbru003e

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