Regional Transportation Operations Manager Last Mile

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WHAT YOU BRING


Bachelor's Degree in business or a related field (e.g., Supply chain Management, Transportation, Operations Management) or equivalent combination of education and experience

5 years of Transportation experience supervising, evaluating, mentoring, and developing team members; running workload; and participating in the hiring and promotion of employees

Transportation/E-Commerce experience

Proven track record in direct support of transportation/Transportation operations in an E-Commerce supply chain environment and use of project management tools and methodologies is required.

Experience driving performance through metrics and using data for process improvement

Excellent people skills and experience making group presentations.

Experience working across all levels, from front-line associates to senior-level leaders.

Experience being accountable for cost, quality, and service performance and for making decisions when trade-offs are required.

Ability to interpret carrier rates, contracts, and tariffs and experience in the use of distribution strategies such as sortation, hub bypass, and zone skipping.


=== WHAT YOU WILL WORK ON ===

Based in Memphis, TN, the Regional Transportation Manager(s) within Last Mile, will own the planning and execution of the delivery of NIKE products to NIKE’s Digital consumers and customers, of a particular region while providing leadership and development to their teams, while also ensuring all deliveries are made on time and budget. In this role, you will own the day-to-day relationship with Logistics Service Providers (LSPs) on the critical metrics that measure the performance against agreed-upon service standards. This role plays a significant role in Digital Peak season including carrier capacity planning, forecasting, and performance reporting. The ability to drive continuous improvement and innovations while reducing expense, improving quality, and increasing speed is critical to this role. Additionally, you will provide leadership support to the Distribution Centers, assuring that all facility and organizational digital initiatives, targets, and objectives are met or exceeded. You will interact with Omnichannel Transportation for a strategy on consumer-focusing initiatives and work closely with LSP Management to conduct business reviews based on service level agreements. This team will partner very closely with Marketplace Operations (MPO) Digital team to build flex capacity solutions to meet and exceed consumer and customers’ demands.

You will lead a growing team in a dynamic operational environment, to consistently exceed established goals, demonstrate a commitment to customers and a dedication to excellence and continuous improvement. The team will identify and recommend distribution network and process changes that correct deviations from expected results. Will work collectively to meet the committed service levels to all key partners, both internal and external (customers) while reducing transportation costs. You will seek out, introduce, and apply industry 'standard methodologies' with a focus on efficiency and sustainability.

KEY RESPONSIBILITIES:


Serve as Transportation liaison between Market Place Operations, National and Regional Carriers, and NIKE’s Distribution Centers to ensure alignment and fulfillment of NIKE’s premium service promise

Lead daily carrier performance and ensure all requirements are met for outbound shipping (SLAs, shipping supplies, and systems); raise issues to LSP Management.

Develop Holiday/Peak season operational plans with Digital DCs to enhance capacity needs and to ensure on-time performance

Lead the implementation of logistics and transportation strategies/systems along with the Omnichannel Transportation and Strategy & Analytics teams

Maintain service, cost, and operational key performance indicators and dashboards

Partner with Transportation Strategy & Analytics and LSP Management to develop and maintain standardized performance metrics for all domestic carrier scorecards

Use performance reports to measure and drive carrier service improvements to consumers

Responsible for Ship from Store execution/operationalization in partnership with the Regional Outbound Transportation team

Initiate, develop, and implement continuous improvement activities to improve operating metrics and performance, specifically related to cost, service, and compliance for domestic freight movement (e.g., mode optimization, carrier selection)

Provide domestic operations guidance and expertise to NASC partners to oversee new initiatives (e.g., Accelerate)

Identify and implement opportunities to minimize outbound capacity constraints by improving issues in key city markets

Support the operationalization of new Transportation initiatives (post-pilot)


**MEMBERS ONLY**SIGN UP NOW***.. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please **** and let us know the nature of your request, your location and your contact information.

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