Supply and Logistics Coordinator

Profile

, Poland

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

January 21, 2022

Business unit:

Experience Level:

Early Careers

Job Description:

If you have passion for logistics/transport management and customer service, with a problem-solving mindset, the Supply & Logistics Coordinator role presents an exciting opportunity. Working within the ever-evolving energy industry, you will be part of a team dealing with global responsibilities, adapting to unique customer requirements while staying abreast of any changes in the external (logistics) environment.

We approach our work by ensuring brilliant basics of our work, being fundamentally digital and an agile organization. We also ensure that the customer experience we deliver are segmented according to their needs.

You will need to liaise with many internal stakeholders within the regions as well as external stakeholders (customers, third parties, etc.) in multiple international markets. Driving continuous improvement, coordinating/sharing best practices across regional SBO teams, and working towards improving the E2E sales and customer experience and logistics delivery.

The Supply & Logistics Coordinators are critical to the success of SC&T business and in delivering upon the organization’s growth ambitions. You will be providing superior customer service throughout the E2E sales cycle: from inputting initial quotations to final delivery of product, billing and invoicing. This requires coordination of both internal (regional managers in the regions) and external (customers, third parties) stakeholders in multiple markets. Furthermore, you will be responsible for real-time troubleshooting/problem solving, acting as the first point of contact.

What We Need from You?

International shipping / logistics related experience required. Strong Import/Export knowledge and experience and documentation, not limited to:


Transport documents
Good knowledge of SAP required
Fluent English, knowledge of German will be an asset
Excellent communication skills, ability to work individually, or as part of a team and build robust relationships with stakeholders, customers, and third parties.
Strong ability to prioritize multiple competing objectives and meet tight/demanding deadlines
Strong problem-solving skills and confidence to make decisions


In this fast-paced exciting and challenging role, you will need to rely on your ability to make quick/timely decisions, trust your instincts, and be creative with your solution-based ideas in order to successfully meet the tight and demanding deadlines.


Establish and maintain close working relationships with regional sales associates and regional SBO teams
Unpredictable workload; must adapt to sudden shifts in workload demand and delegate responsibilities effectively to staff for business continuity
Keeping up with changes to SAP functionality
Industry knowledge: heightened security issues in transportation industry, customs organisations and refinery operations and trade and compliance
Ability to work effectively independently or as part of a team


Passion to learn the Shell Catalysts & Technologies business

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

Company info

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